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Testimonials from our Happy Campers!!!

Sept 29th, 2015

I want to take a minute of your time to share with you the outstanding service we received from Perry Coey and the service Technician he sent onsite to us, (sorry I don’t remember his name). We were camped in St. Albert, Alberta with our brand new Pinnacle 5th Wheel, which we purchased from Happy Trails RV in Grande Prairie where we live. We had a small fire in our power converter which rendered the unit non-usable and unsafe. It was about 4:30 P.M. and I had just set up and left my 3 small dogs in the RV to go for groceries. Thanks to an odd feeling I had I looked back at the RV and noticed I had left a compartment door open. As I approached the RV I noticed a very distinct smell which is only present in electrical fires. Long story short, my dogs would be gone and likely the RV also if not for looking. The Rv was full of smoke and I retrieved my dogs from the rear bedroom and then pulled the shore supply.
I called our dealer and he put me in touch with Perry through the RV Care Program. I spoke with Perry near closing and if I could find a replacement converter then he would wrestle with one of his technicians to make a house call on a Friday night. Not an easy thing to do! Well luck had it that my wife was just leaving Grande Prairie and was able to get a replacement from our dealer. She drove like a race car driver to get here just as the Technician finished removing the old unit. She got a present from the RCMP on the way…lol. At midnight, the job was done and the Technician went back to his life, after a Friday night out on the town. Your staff was outstanding and this effort should not go on without accolades and heartfelt thank- you’s. Nice to know there are still people that care out there.
- Ted

Oct 20, 2022

The people are very helpful and just fantastic to deal with. - Peter

Oct 10, 2022

Great service and very friendly staff. - Kiel

Aug 25, 2022

For most I would say this is off the beaten track but well worth visiting. The staff is polite and helpful. They are a wealth of information and if they don't know the answer to your question they try and find the answer for you. I had a question about solar panels and asked a very specific question. They didn't know the answer right away but before I left they were able to respond. If you have an RV in tow, there is space to pull in and turn around. Parking is never an issue there. Try them out!! - Canadianjay

Oct 8, 2021

Since purchasing my motorhome here in 2020 all the staff have been exceptional. I have had numerous visits and texts and without a doubt they go above and beyond! I have mainly had dealing with Kim and she has proven to be extremely efficient and knowledgeable. I want to thank all of the staff for making my transition to a motorhome owner flawless. - Sandy

May 15, 2022

Just visited to pick up some sealant. They were very helpful and friendly. - Fred

Sept 2, 2021

Extremely helpful staff - Murray

June 28, 2021

Good parts selection and helpful staff. - Rick

June 21, 2021

Great business to deal with. Very knowledgeable and helpful. Good prices too. - Rob

Jan 25, 2021

Exceptional!! Vaughn and Glen are honest, helpful, straightforward and genuine. We walked in off the street just to see what they had and we left with an excellent used Rv. Ask for Vaughn in sales. We feel extremely fortunate to have literally stumbled upon this business. - Nancy

Oct 9, 2022

A great place full service and sales and storage on anything RV. Ended up buying a class a motorhome from them. Service was good and they offer storage as well. - Spencer